Accepting These Terms

The JulusArt Payments Policy (or the “Policy”) sets out your rights and responsibilities when you use JulusArt Payments on JulusArt services (we’ll refer to, JulusArt mobile apps, and other services as our “Services”), so please read it carefully. By using JulusArt Payments, you’re agreeing to the Policy.

The Policy is a legally binding contract between you and JulusArt. If you live in North America or South America, the contract is between you and JulusArt, Inc.

Payment Accounts. A payment account allows buyers to track payment amounts, refunds, and fees related to transactions for any sell services. Buyers must provide accurate personal information as requested during registration, and are responsible for maintaining and updating that information as necessary. Buyers will not impersonate any person or use any name they are not legally authorized to use. Buyers authorize us, and authorized agents, to verify their information (at registration and on occasion when using the Services) by accessing public records and obtaining credit reports about the buyers.
JulusArt verifies buyers’ information in order to safeguard the integrity of the marketplace and reduce the risk of fraud, money laundering, terrorist financing, and the violation of trade sanctions.

Payment accounts are only available to individuals who are eligible to be VIP buyers on JulusArt Services and who have a valid credit or debit card on file with JulusArt, unless they are exempt from this requirement.

Disputes. JulusArt agree to resolve any disputes directly with a buyer or with the assistance of the dispute management and refund tools available on JulusArt, and in accordance with our Buyer Policies and Term if use. In the event that a dispute is escalated to JulusArt Support Team, JulusArt reserves the right to issue a refund to a buyer and recoup such funds from JulusArt inc if a transaction is found to be in violation of JulusArt policies.

In the event that a buyer submits a chargeback, JulusArt will respond to the credit card networks on behalf of the Artist involved in the transaction; the seller agrees to provide any requested information to us within five calendar days of the request. JulusArt reserves the right to recoup funds associated with buyer chargebacks from the seller.

Communications. We will inform buyers of each transaction, or of other information pertaining to JulusArt Payments, using our standard communication procedures , including by email or through JulusArt Messages tool.

Refunds. Refunds or adjustments paid by JulusArt to buyers for payments made through JulusArt Payments may be initiated using the refund functionality in the seller’s payment account for a period of 10 days after the purchase was made. The JulusArt Payments Platform does not have refund functionality after 10 days from the original purchase date. Any such funds paid by JulusArt to cover refunds will be deducted from the buyer payment account balance. If there are insufficient funds to cover the amount of the refund, the balance will be charged to the buyer’s card on file or added to the buyer’s payment account. Refunds issued by JulusArt will be in the original form of payment, and if such payment is not available, an Etsy credit will be issued.

JulusArt reserves the right to refund buyers and recoup such refunded amounts from the seller where the seller has been refused service by JulusArt in accordance with JulusArt Terms of Use and/or, in circumstances where the seller has unfulfilled or overdue orders.

Fully refunded transactions may be eligible for cancellation in accordance with our Cancellation Policies.

International Trade Laws. You agree that your use of JulusArt Payments will not involve any countries, entities, individuals, or items prohibited by sanctions, embargoes, regulations, or orders administered by the US Department of Treasury’s Office of Foreign Assets Control (“OFAC”) or other government agencies.
Information on Cardholder Charges. Please note that your bank or card provider may charge additional fees (including cross-border fees) for transactions that you make on Etsy. These fees are not charged by JulusArt and are at the discretion of your bank. Please contact your bank for further details.

The Payment Date will fall on the next business day (Monday through Friday, excluding bank holidays) if the scheduled Payment Date falls on a non-business day. If a seller elects to change the frequency of disbursements, the following deposit will be initiated on the next business day if the seller selects daily disbursements, or on the next applicable Monday if the seller selects weekly, biweekly, or monthly disbursements. When a seller either initially provides or later changes their bank account information, the seller must wait at least five (5) calendar days to request a deposit into a bank account as a security precaution. The next scheduled deposit after a change to bank account information will occur on the next applicable Payment Date after a period of five (5) calendar days from the date of the requested change.
D. Holds and Delays. In some cases, deposits to a seller’s bank accounts could be temporarily delayed by an issue at JulusArt, JulusArt’s third-party service providers, or a seller’s bank. We’ll do our best to communicate with any affected seller as soon as we can.

A hold may be put on funds associated with a particular transaction if there is a dispute or investigation related to the order, for the shorter of: (a) 10 days after the estimated delivery date, or (b) completion of any investigation regarding the seller’s actions.

Deposit delays are defined as the number of days between a sale and the day the net amount from the sale becomes available for deposit, provided the payment has been completed. A deposit delay may be between 0 and 180 days. A deposit delay is applied across all transactions for a seller and the number of days is reflected in each seller’s payment account.

If JulusArt places a hold, deposit delay, or reserve on a buyer account, we’ll do our best to communicate with the affected buyer as soon as we can.
We always work hard to avoid and minimize any delays. However, please note that JulusArt is not obligated to refund any fees or reimburse any expenses due to holds or delayed deposits.

 Value-Added Tax (VAT). Depending on your business status and location, JulusArt may be required to charge VAT on seller fees accrued each month and remit it to the relevant tax authority. VAT is collected on Etsy Payments processing fees for sellers located in elegible JulusArt location where required.